| Jenny Hyatt, Founder and CEO, Big White Wall Ltd |
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Out of your mind Big White Wall www.bigwhitewall.com is an innovative and cost-effective digital early intervention service for people in psychological distress based on social networking principles. It is offered in strategic partnership with the Tavistock and Portman NHS Foundation Trust. For users online it is known as the Big White Wall Support Network. Facilitated and moderated 24/7 by trained staff, experienced in mental health, Big White Wall offers five therapeutic interventions including highly creative therapies: for example, users express themselves with words and images on ‘bricks’ that are posted to The Wall where they can choose to share and discuss the underlying ‘story’ of their problems. An independent review of BWW found that 75% of users talked about an issue for the first time on Big White Wall, 80% self-managed their condition and 95% reported one or more improvements in wellbeing. Big White Wall Ltd won the 2009 Media Guardian Award for Innovation in Community Engagement. It has a broad customer base including Primary Care Trusts and Mental Health Foundation Trusts.
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